Politique d’expédition

Effective Date: November 2023

Shipping Policy

Chris Colston | art

Thank you for choosing Chris Colston | art for your fine art, photography, and print needs. Please read our Shipping Policy carefully to understand our shipping practices.

1. Shipping Rates and Timeframes

1.1 Domestic Shipping (United Kingdom):

- We offer flat-rate shipping of [Amount] for all orders within the United Kingdom.

- Estimated delivery time is [Number] business days.

1.2 International Shipping:

- International shipping rates vary based on location. The shipping cost will be calculated at checkout.

- Estimated delivery time for international orders is typically [Number] business days, but may vary.

2. Order Processing Time

2.1 Processing Time:

- Orders are typically processed within [Number] business days.

- Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Carrier

3.1 Carrier:

- We use reputable carriers to ensure safe and timely delivery.

- Our primary shipping carriers include DHL Express. 

By default, our Print orders are produced in partnership with London based, Creativehub.io and are sent to the UK and EU/EEA via postage, with the option to upgrade to DHL Express courier. Orders shipped outside the UK and EU/EEA, i.e USA, Canada, Australia are always shipped via Express Courier. Further shipping rate information

If you have any queries around shipping and or framing options, please contact us at shop@chriscolston.co.uk or via our contact form.

4. Order Tracking

4.1 Tracking Information:

- Once your order is shipped, you will receive an email with tracking information.

- You can track your order by visiting the Carrier's Website and entering the provided tracking number.

5. Shipping Delays

5.1 Unforeseen Circumstances:

- While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions or customs delays may impact delivery.

- We appreciate your understanding in such situations.

6. Shipping Restrictions

6.1 Restricted Areas:

- We may be unable to ship to certain remote or restricted areas. If your location is affected, we will notify you promptly and process a refund if necessary.

7. Customs and Import Duties

7.1 International Orders:

- International customers are responsible for any customs duties or import taxes imposed by their country.

- Customs policies vary by country; please check with your local customs office for more information.

8. Contact Information

8.1 Contact:

- If you have any questions or concerns regarding our Shipping Policy, please contact us at shop@chriscolston.co.uk or via our contact form.